CannyMum.co.uk is operated by Canny Way Ltd.

Canny Way Ltd was established in 2011 in Edinburgh and has since become a leader in manufacturing and supplying alternative, natural and eco-friendly products.

Sustainability is at the core of Canny Way’s culture and our purpose is to offer high-quality products which are innovative, environmentally preferable and at the same time add convenience to your daily routines.

Registered office:  Canny Way Ltd, 219 Colinton Road, Edinburgh, EH14 1DJ, UK.

Registered in the UK, number 411454

We take your privacy very seriously and as such this policy explains how we collect your personal information and how it is used. By using our services, you are agreeing to the terms of this Privacy Policy and our Terms and Conditions.  We may change or add to this Privacy Policy and our Terms and Conditions, therefore, we encourage you to periodically review our Privacy Policy and our Terms and Conditions on our website.

What data we collect about you and what do we use it for?

We collect business and personal information when you fill in forms, subscribe to our email newsletters, give consent to receive information from us or from third party companies, also when you place orders through our website, email or over the telephone. If you provide reviews through our review platform, your name (unless you submit anonymously) and review will then be displayed on our website.  When you create an account we ask you to provide personal information, such as your name, delivery address and billing address, e-mail or telephone number.

To process your orders we accept BACS transfers or PayPal only, therefore we do not ask for information such as debit or credit card numbers.

When you visit our sites some information is recorded automatically. This information can include traffic data, search engines and keywords you used to find our sites, the pages and products you viewed within our sites, length of time spent on our pages, geographic region you accessed our websites from. We use analytics tools such as Google Analytics. Google offers additional privacy options regarding its Analytics cookies at www.google.com/policies/privacy/partners/

When you receive newsletters or promotional e-mails from CannyMum, we may use tools to determine whether e-mails have been opened and which links you clicked.

The information we collect we use to operate and improve our websites and services, to improve your experience, to support and process your orders and also for marketing. We may use your personal information to communicate with you. You have the option to unsubscribe from our e-mails through a link at the bottom of every e-mail we send to you.

Who do we share data with?

We share your information with our main service providers and third party platforms as necessary for our business to function. Your information is used and disclosed to the extent necessary to allow them to perform the services they provide to us. Those service providers will be permitted to obtain only the personal information they need to deliver the service and they are required to maintain the confidentiality of the information.

We may also be required to disclose information to the government and law enforcement agencies, to comply with legal or regulatory requirements.

We do not sell, trade or lease your personal information to any third parties.

Use of Cookies

We are using cookies to help us provide you with the best possible experience, to help personalize your experience on our websites and to allow us to improve our websites. We may also use cookies for advertising and marketing purposes.

By continuing to browse our website, you are agreeing to our use of cookies.

Once you have given us your agreement to the use of cookies, we shall store a cookie on your device which records how you move your way around the website so that, when you revisit the website, it can present tailored options based on the information stored about your last visit.

If you wish to withdraw your cookie consent, you will have to delete our cookies using your internet browsers settings. However, you will not be able to take full advantage of our website if you do so.

Cookies are used by nearly all websites and are small files that are stored on your computer’s hard drive. Cookies can be categorised as follows:

– Strictly necessary cookies. These cookies are essential and help you navigate the website effectively. Without these cookies, the services available to you on our website cannot be provided. These cookies also help to support website security and basic functionality.

– Performance cookies. These cookies help us to understand the behaviour of our visitors and the usage of the website and thus enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.

– Functionality cookies. These are used to recognise you when you return to our website. For instance, we may be able to provide you with news or updates relevant to you. They may also be used to provide services you have requested such as viewing a video or commenting on a blog.

Cookies can also be:

– Session cookies. These are only stored on your computer during your web session and are automatically deleted when you close your browser.

– Persistent cookies. A persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.

 Third party link

We may provide links to third-party web sites that we do not own or control. We are not responsible for the privacy policies, content or use of these websites and we encourage you to review and understand the privacy practices of third-party websites before providing any information to or through them.

How long we keep your information?

We may keep your information for as long as is necessary, to fulfil the purpose for which it was collected, in light of the purposes set out in this Privacy Policy, subject to any legal obligations to further retain such information.

We may also keep some of your information as required to meet legal or regulatory requirements, resolve disputes, prevent fraud or abuse, or for other legitimate business purposes (so long as keeping it for such purposes does not infringe upon your privacy rights).

When we no longer have a need to keep your information, we will either delete it from our systems or anonymise it so that it no longer identifies you.

Your personal information

You have the right to access your personal data (to ask us what information we hold about you).

You have the right to be informed about the processing of your personal data.

You have the right to ask us to restrict processing of your personal data.

You have the right to ask for your data to be deleted (the “right to be forgotten”) or corrected if it’s inaccurate and to have incomplete personal data completed.

You have the right to stop receiving marketing from us.

You can stop the delivery of promotional materials from us by following the specific instructions in the materials you receive (e.g., by clicking the “Unsubscribe” links at the bottom of messages) or by contacting us via email, contact us form or by writing to us.

If you withdraw your consent to the use of your information for purposes set out in this Privacy Policy, you may not have access to our services. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.

You may contact us via email (privacy@cannyway.com), contact us form or write to us at the following address:

Canny Way Ltd

219 Colinton Road

Edinburgh

EH14 1DJ

United Kingdom

 

E-mail

Whilst we take all reasonable steps to protect and secure your personal data, we cannot guarantee the confidentiality of any messages transmitted between you and us via email as these are potentially accessible by others. We will not be liable to you or anyone else for any loss relating to any email message sent by you to us or by us to you.